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County staff recommend Neogov to replace failing applicant-tracking system; board asks for broader, holistic review

3654730 · May 7, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Human Resources presented problems with the county's current applicant-tracking and onboarding platform and recommended Neogov as a replacement for recruitment and onboarding. The board directed staff to develop a full requirements list and explore a broader human-resources and learning-management package before committing to a contract.

King George County Human Resources briefed the Board of Supervisors on May 6 about problems with its current applicant-tracking and onboarding software and recommended NEOGOV as a replacement for recruitment and onboarding tasks.

Lede: Human Resources reported repeated failures and significant staff workarounds with the county’s current hiring platform and proposed switching to NEOGOV for recruitment and onboarding; board members asked staff to scope a broader, countywide human-resources and learning-management solution before final procurement.

Nut graf: HR said the current system (Criterion, which replaced CivicHR) creates barriers for applicants, does not render fillable federal forms correctly, is not mobile-optimized and requires extensive…

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