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Supervisors, fire chiefs warn of extended radio outage after microwave path failure; staff to escalate vendor efforts

3625990 · March 26, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Augusta County officials and fire chiefs reported an outage affecting the microwave link at Troxel Gap that has degraded communications between some fire departments and the 9-1-1 dispatch center. County staff said vendors (Motorola and Clear) have been engaged but parts for the microwave path are scarce; chiefs warned of public-safety risks and

Augusta County supervisors and emergency responders said a microwave link at Troxel Gap went down in early March and that the resulting degradation in the countywide radio system has left some volunteer fire departments unable to communicate reliably with the emergency communications center.

Multiple speakers described the problem as affecting Craigville, Middlebrook and other areas. Fire chiefs said portable radios and walkie-talkies experience static or cannot reach the emergency communications center unless a vehicle radio (with higher output) is used to relay messages. Chief witnesses said this direct-impact on ability to call a…

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