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Santa Fe police data migration, a lapsed certification and citation shortfalls prompt council questions
Summary
Council heard detailed police reporting on a new records/cad system migration, continuing software issues that limit citation processing, and a lapse in a required state certification that left an officer unable to access criminal/driver databases for roughly a month. Council also approved two fully‑upfitted patrol vehicles.
The Santa Fe Police Department told the City Council on May 8 that a recent transition to a new records and computer‑aided dispatch system has caused reporting gaps, slower response for certain data screens and, in at least one case, an officer’s inability to run license or plate checks for about a month while a state TCIC/NCIC credential was lapsed and subsequently renewed.
“Right now, they're concentrating on legacy data migration…we're experiencing lag issues,” the Police Chief said in the council meeting, describing long load times when officers try to open certain modules. “When you hit that button, sometimes it takes 30 to 45 seconds for that screen to pop up, and we're making notes and sending that back to them.”
Software and operational impacts
- The depar…
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