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Schertz residents protest new Frontier waste contract, say weekly pickup and large carts reduce service
Summary
Multiple residents told the City Council on April 15 that the newly awarded franchise with Frontier Waste Solutions will reduce service frequency, force use of 96‑gallon carts, and could create confusion for thousands of accounts; speakers said outreach to residents was insufficient.
Dozens of residents used the hearing of residents at the April 15 Schertz City Council meeting to criticize the council’s decision to award the city’s solid-waste franchise to Frontier Waste Solutions and to call for clearer communications about the change.
Speakers said the new contract replaces twice‑weekly trash pickup and weekly recycling in many neighborhoods with once‑weekly trash collection and biweekly recycling, and requires 96‑gallon carts that will be the only containers picked up. “Bottom line for 9,300 accounts, they will be paying more and getting less service than they do presently with Republic,” said Brent Bolter, Belmont Park resident, adding residents may not learn about the change until a new 96‑gallon cart appears at their curb.
Several commenters questioned public outreach and the survey staff cited when recommending the…
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