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Medford IT outlines multiyear infrastructure upgrades, recabling and phone system replacements
Summary
The IT director described a multiyear technology program that recabled city buildings, upgraded phone systems and plans a modern network architecture; staffing is small and the director warned of single‑point-of-failure risk but said cost-control measures were implemented by prebuying hardware.
Information Technology Director Rich Lane told the City Council Committee of the Whole on May 6 that the FY26 IT operating budget request is essentially flat ($357,000 to roughly $360,000) but that the department is delivering multiple capital and operational projects to modernize city technology infrastructure.
Lane described a recabling project completed between Thanksgiving and early April, replacement of the phone system across municipal buildings (providing mobile app functionality for on-the-go inspectors), and design work to build a modern network architecture.…
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