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Framingham staff brief subcommittee on lockbox payment services, Santander contract and electronic convenience fees

AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

City staff said Santander Bank currently provides the lockbox payment service under a February 2023 RFP; the city pays $130 per month for two lockboxes ($1,560 annually); reconciliation is done monthly by the treasurer and accounting offices; electronic convenience fees are retained by the vendor (City Hall Systems/Kelly & Ryan).

City finance staff told the finance subcommittee that Santander Bank currently handles the city’s lockbox receipt services under a contract awarded through an RFP in February 2023. The contract covers two lockboxes at a combined cost of $130 per month, or $1,560 per year, with no additional fees cited for the lockbox processing.

Reconciliation and administration: Staff said Santander performs payment processing and…

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