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City to waive fees after excise tax lockbox address change caused returned payments and demand notices
Summary
The mayor told councilors a change in the excise tax lockbox address and an expired mail-forwarding order led banks’ payments to be returned, producing demand notices; the city will waive fees and interest while it rectifies accounts.
Mayor Charlie Cycinski told the council the city discovered an administrative error in the excise tax payment process tied to a change in the payment lockbox address after the city switched banking vendors.
The mayor said the city moved excise tax lockbox processing in January 2024 as part of a new banking services contract. The old lockbox had a 6-month mail-forwarding order; after that forwarding expired, payments sent by banks to the old lockbox were returned…
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