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Alma transit reports ridership decline after contract changes; staff proposes dispatch-hours change and pilot safety cameras
Summary
Alma Transit reported a sizeable ridership decline tied to contract changes with a large partner and proposed shifting dispatch staff to road service by closing the dispatch phone line after 6 p.m.; transit staff also described a newly green-lighted infrared-camera pilot for buses.
Alma Transit staff presented a report at the May 13, 2025, Alma City Commission meeting detailing ridership figures, contract changes with a partner provider, and several proposed operational adjustments.
Ridership and contract changes: Transit staff said ridership has declined compared with recent years after the city changed its agreement with a large partner agency, Gresham Integrated Health. Previously the partner purchased an unlimited-use pass and paid a large flat fee; under the revised arrangement the partner now purchases rides on a per-ride basis and provides a weekly eligibility list for riders. Staff said that change, plus prior abuse of unlimited cards (riders selling cards), accounted for a drop of roughly 9,000 riders over a two-year…
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