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Wilmington officials outline customer assistance, delinquency levels and modest bill impacts under proposed FY2026 rates
Summary
Officials said the city’s proposed FY2026 rates would raise an inside‑city household bill by about $4.67 per month for a 4,000‑gallon customer; delinquent water/sewer accounts total about $19 million as of February and existing assistance programs and a $250,000 annual utility assistance fund are part of the six‑year plan.
City and finance officials briefed the finance committee on the projected household bill impact of the proposed FY2026 rates, the utility’s delinquent account balance and assistance programs for customers in hardship.
Bill impact: Under the administration’s proposal, an inside‑city residential household using 4,000 gallons per month would see its combined water/sewer/stormwater bill rise from about $72 to $76.80 — an increase of roughly $4.67 per month under the proposed 6.5% water/sewer and 6% stormwater adjustments.
Delinquencies and collections: Director of Finance Brett Taylor reported that unpaid or delinquent accounts on the water/sewer ledger totaled roughly $19 million as of the February reporting period.…
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