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Residents tell Mesquite council of confusing tax payment directions and a business permit stalled more than two years; staff to meet with owner
Summary
During citizen comment, a resident said Spanish-speaking customers struggled to find the new payment building, and a business owner said a permit has been delayed more than two years. City officials directed staff to meet with the owner and offered immediate assistance.
Two residents raised operational concerns during the Mesquite City Council meeting: one asked the city to improve directions to the new payment building so residents — including Spanish speakers — can find where to pay taxes; another asked for staff help after saying a business permit has been stalled for more than two years.
Vivian Johnson, who gave her address as 4538 Live Oak Drive, said she observed multiple people trying to pay taxes who "couldn't get the correct directions to the new building and the people that spoke Spanish really couldn't get the directions." She suggested the city post a simple map or signage at the payment area to reduce confusion.
Business owner Ahmad Karimi, who said he owns property at 4441 Interstate 30, told the council he first raised the permit issue in November 2023 and that "it been more than 2 years, and I cannot get my permit." The mayor invited staff assistance and directed that Karimi meet immediately with Assistant City Manager Raymond Rivas; Rivas appeared in the chamber and Karimi left to meet with staff.
The transcript records no formal council action on either concern; the record shows a staff-level follow-up — a meeting arranged between the owner and city staff — rather than a directive put on a future agenda.
Both items were raised during the citizens forum and citizen comments portions of the meeting, not during a public hearing. No specific timeline or remedy was stated on the record.
