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Council discusses water-bill non-delivery and interest penalties after postal failure; statute limits waiver
Summary
Council members addressed resident complaints after a postal-route failure left some households without quarterly water bills and charged statutory interest on late payments.
Council members raised a cluster of resident complaints after a number of households in a neighborhood reported they did not receive quarterly water bills. The council discussed options for addressing late-payment interest and next steps after staff identified a postal-route delivery problem.
Mayor Mary Lane told the council that the borough had contacted the post office and other responsible parties after learning that an entire route failed to receive bills. She said the borough posts notices on…
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