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Trumbull County 9-1-1 director warns of aging equipment, building utility uncertainty; seeks phased upgrades and contingency plans
Summary
Trumbull County 9-1-1 Director Casey McDowell told commissioners the county needs to replace aging servers and its recorder, described risks if the current host building loses utilities, and asked the board to authorize phased consultant work on a new dispatch facility and contingency measures using the EMA vehicle if power is cut.
Casey McDowell, director of Trumbull County 9-1-1, told commissioners that several critical pieces of dispatch infrastructure are outdated and need replacement, and warned the board that the building hosting the dispatch center (the Insight site) may be at risk if utilities are cut.
On equipment, McDowell described two immediate needs: replacement servers for the Trumbull County 9-1-1 center and a new 9-1-1 recorder. He said the servers have been in service for more than eight years, causing database and performance issues that sometimes produce a “white screen of death” that delays dispatch work. McDowell said the vendor ID Networks has been a long-term CAD/maintenance provider and that the county’s existing maintenance arrangements qualify for a single-source exemption under Ohio law (ORC 307.86(b)). For the recorder, McDowell said the county’s Verint system is no longer supported and needs replacement;…
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