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Commission told internal audit of tee‑time system is underway; staff will circulate draft report

3458146 · January 14, 2025
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Summary

The commission was told the town’s internal auditor completed a review of the Quora/T9 tee‑time system after complaints; the auditor's draft will be posted with board materials and staff will circulate it to the commission for comment before the next meeting.

Commissioners were briefed that the town’s internal audit office has completed a review of the Quora/T9 tee‑time/booking system after user complaints about availability and booking problems.

Commission staff said the internal auditor spent several months reviewing logs, use patterns and complaints. The audit examined whether the system and operational processes caused apparent shortages of Saturday/Sunday tee times and flagged recommendations for changes to operational practice and reporting. Staff said the Board of Finance will consider the internal auditor’s final report at its next meeting and that a draft will be circulated to the Golf Commission once posted.

Nut Graf: The internal audit is focused on operations around the booking system and on process recommendations; commissioners will review the posted draft and prepare a formal written response for town finance as appropriate.

Ending: Staff said it will distribute the draft report after the Board of Finance posts it; commissioners asked for time to review and to provide written comments.