Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Get email alerts on the Service Disruption topic
No spam. Unsubscribe anytime.
Park County motor vehicle offices to close for system migration March 13-14; soft reopening planned March 17
Summary
County motor vehicle staff said the state is shutting down the current "Merlin" system, requiring a county closure on March 13-14 for migration and training; staff will be present during the transition and plan a soft opening March 17.
The motor vehicle department told department heads the state is replacing the county's current "Merlin" system with a new platform and the statewide shutdown will require county offices to close on Thursday and Friday, March 13-14.
The Motor Vehicle Department Manager said staff will be present Thursday, Friday and the following Monday to train and prepare but they will not be able to transact business during the two-day outage. The manager said the office will advertise a closure on March 17 as well while staff complete onboarding and become familiar with the new system.
Why it matters: County motor vehicle services will be temporarily unavailable for customers during the state-mandated migration. Staff urged patience and said they are training to reduce Monday service disruptions following the migration.
The manager said the department has been training on the new system and decided to stage the closure and soft opening to avoid overwhelming customers on the first business day after the migration.
