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Finance and IT brief: utility billing expansion, software migration and network modernization
Summary
Finance and IT staff told the council that billing will add about 4,000 accounts in January 2026, the city is migrating accounts into MillSoft and Munis for accounting, and IT is modernizing network links including Starlink replacements for remote sites.
Finance and IT staff told the council the city is undertaking a substantial expansion of utility billing operations tied to the Ukiah Valley Water Authority transfers and network upgrades to support added users.
Lori Martin, billing and customer service manager, said the billing division currently manages just over 11,000 utility accounts and will take on an additional roughly 4,000 accounts beginning January 2026, bringing monthly billing…
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