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Council approves IT services purchase order amid cybersecurity concerns; contract planned as annual retainer
Summary
Council approved a purchase order to secure managed IT and cybersecurity services for the city; staff said the engagement is intended to move the city off ad-hoc single-provider support toward a multi-year managed service, with one-time onboarding costs and a recurring monthly fee.
Council authorized a purchase order to retain a managed IT services firm to support city computing and cybersecurity needs.
City staff said the new vendor will provide managed services, cybersecurity upgrades, cloud migration support and ongoing help-desk coverage; staff described the change as moving away from a single, ad-hoc provider to a firm with redundancy and specialist support. The finance director said the recurring cost cited in the meeting was about $6,159 per month, with some onboarding charges assessed at the outset. The council approved Purchase Order RG970446 to Aetna Plus (as listed on the agenda) and authorized the initial funds so the vendor can begin onboarding work.
Council members noted sticker shock at the quoted figures but supported the move to a retained service given cybersecurity risks and the complexity of municipal systems, including police department systems. Staff said the agreement term will be annually renewable and that they will review contract terms and delivery as the city transitions systems.
Council approved a motion to pass the purchase order by roll-call vote. Staff will bring a detailed service agreement back for final review and continue onboarding steps.
