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Resident urges stronger hearing-access services at Hartsfield–Jackson; committee pledges follow-up
Summary
A resident with severe hearing loss told the Transportation Committee he could not find information on hearing-access services at Hartsfield–Jackson and urged the city to improve visibility and options for travelers with hearing disabilities.
During public comment, Tim Penny, a 71-year-old retired IT professional who described himself as having severe hearing loss, told the Transportation Committee he could not locate clear information about hearing-assistance services at Hartsfield–Jackson Atlanta International Airport and urged the city and airport leadership to expand and publicize accommodations.
"If you go out on the airport's own website, I challenge you to find any information about what a person like…
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