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Audit finds gaps in telework policy and inconsistent departmental procedures; employees report telework preference
Summary
A performance audit found the City of Atlanta lacks standardized telework guidelines, departments inconsistently implement telework, and most surveyed employees say at least some work can be done remotely; auditors recommended HR adopt clearer eligibility and documentation practices.
A city performance audit presented May 14 found the City of Atlanta’s telework policy lacks several elements considered best practice, that departments inconsistently implement telework, and that many employees say remote work is feasible for at least some of their duties.
Myra Hagley, performance audit supervisor, described two primary audit questions: whether the city has standardized telework guidelines and how telework has been implemented. Hagley said the city’s telework policy defines telework authorization and requires a telework agreement; it also distinguishes remote work (fully off‑premises) from hybrid work (designated in‑office and remote days).
The auditors examined 26 departments and reported 19 allowed some remote or hybrid schedules while…
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