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April garage revenue spikes as Colonial Parking reports maintenance priorities
Summary
Colonial Parking told the committee April garage revenue rose to $248,562 after some large, multi-month payments; staff highlighted elevator reliability and fire-suppression contracts as maintenance priorities and recommended future RFQ for elevator service.
Chris Hankins of Colonial Parking presented April financials to the West Chester Parking Committee on May 13, reporting total April revenue of $248,562 and operating expenses of $49,066, producing net operating income of $199,496. Hankins said the April revenue surge reflected timing: several large groups paid multiple months in April — for example, Hotel Indigo and Chester County — which lifted month-to-month variance.
Hankins reported the number of monthly parkers in April was 979, up from 919 in March after Chester County’s group onboarding. He said average transient revenue per day for April was about $3,780, slightly below March. Hankins also confirmed the night-parker parameters were implemented: night parkers enter after 5 p.m. and the system includes a 15-minute grace period.
On maintenance, staff and committee members raised elevator reliability as a recurring issue. Committee members suggested issuing an RFQ for elevator maintenance because current vendor costs (e.g., Otis) are high. Staff also reported work to align fire-suppression and safety contracts across garages so one contractor provides consistent coverage rather than split contracts. Staff said they will include elevator and fire-suppression projects in broader capital planning for garages.
Staff also reported that the borough is now receiving flash payments directly into its bank account and is managing garage-related invoicing and supplies; Colonial continues to receive monthly parking fees and deducts its management fee. Staff said reconciliations and ACH transfer procedures remain under development. No action votes were recorded on maintenance planning at the meeting.
