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University Heights urges residents to call 911 after delays tied to Hatzalah Cleveland

3310363 · May 13, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

At the April 21 University Heights City Council meeting, the mayor said city leaders and three neighboring mayors sent a letter to Hatzalah Cleveland’s medical director after the volunteer group’s actions were linked to delayed emergency responses in at least 30 incidents; the council urged residents to call 911 first.

The mayor of University Heights told the City Council on April 21 that city officials have asked residents to call 911 in medical emergencies after what they say were repeated delays in emergency response when callers contacted Hatzalah Cleveland first. "When seconds count, delays in medical treatment caused by delays in calling 911 are not acceptable," the mayor said.

The mayor said University Heights joined Cleveland Heights, Shaker Heights and South Euclid in sending a written…

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