State outlines timeline, outreach and supports for conflict‑free case management rollout

State officials told the Human Services Committee on Wednesday that Vermont is implementing federally required conflict‑free case management across multiple home‑and‑community‑based programs, with two statewide case management organizations selected and a go‑live date set for Oct. 1, 2025.

The change affects Choices for Care, developmental disabilities (DD) and brain‑injury programs and aims to separate case‑management duties from direct service provision, state officials said. “The purpose of having a conflict free system is to protect the right of individuals who are engaged in home and community based services. And this, as you know, is a federal requirement,” Angela McMahon, director of the adult services division, said during the committee briefing.

The nut graf: Agency staff described a staged transition, outreach and funding supports intended to move case‑management responsibility away from direct service providers and onto two contracted case management organizations to reduce potential conflicts of interest in intake, assessment, funding proposals and service choice.

State officials said the department issued an RFP and executed two statewide contracts for case management. “This…