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State moves forward with conflict‑free case management; two national agencies selected
Summary
Legislative committee heard progress on the state’s federally mandated transition to conflict‑free case management, including selection of Columbus and Benchmark as case management organizations, an Oct. 1 implementation date, funding sources, and procedures for enrollment, data sharing and quality reviews.
State officials briefed a legislative human services committee on the rollout of conflict‑free case management, saying the state has selected two case management organizations through an RFP process and is moving toward an initial implementation date of Oct. 1.
The discussion focused on enrollment, how the state will protect personal data in a new centralized document repository, transition funds for providers and area agencies on aging, and ongoing federal oversight tied to a Centers for Medicare & Medicaid Services (CMS) corrective action plan. Committee members and agency staff also discussed payment structure, quality reviews and the option for people to request changes of case manager after an initial transition period.
Why it matters: The change is a federal requirement meant to separate service delivery from case management; state officials described it as necessary to remain in compliance with federal rules. Committee members pressed for clarity about timelines, consumer protections and the budgetary…
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