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Workday financials on track for August 1 go‑live; county plans phased ERP rollout and support model

3299944 · April 14, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

County IT and Auditor-Controller teams told the Board that phase 1 (financials) of the Workday ERP is on schedule for an August 1 go‑live, with Workday Learning already available for training. The board heard the planned support model, estimated project costs to date (~$17M) and that phase 2 (HR/payroll) will require renewed planning and contract

County information-technology and finance leaders told the Board on April 14 that the county’s enterprise resource planning (ERP) conversion to Workday will deploy phase 1 (financials) on August 1, with training tenants and Workday Learning rolling out immediately for department users.

Audit-Controller Betsy Schafer, CIO Chris Churgwin and project lead Kyle Slattery said the county has prioritized a phased rollout: phase 1 covers finance modules, phase 2 will include human-resources and payroll functions, and a later phase will add budgeting and analytics tools. County staff paused phase 2 earlier to concentrate resources on finishing phase 1 after prior schedule slips; the steering committee and an ad hoc board subcommittee have tracked progress and accountability.

Key points: - August 1 target: Project leads said phase 1 remains on track for August 1 and that a training tenant was released last week to begin user training and practice. - Training moved forward: Workday Learning was accelerated out of the HR/payroll phase to give users a county-wide learning platform before full human-resources modules are activated. - Costs to date: The county reported roughly $17 million expended on the ERP effort since mid‑2022 (implementation services, licensing and staff reimbursement). Fiscal-year 2025–26 budget materials include about $5.1 million to complete phase 1 and to begin ongoing support staffing. - Ongoing support model: The steering committee and project subgroups proposed a mix of county (auditor-controller and IT) support staff and vendor resources for go‑live support and years of optimization. Project leads said support roles have been filled in IT and the auditor-controller’s office and will be re-evaluated once phase 1 experience is gained. - Phase 2 planning: Because funds and staffing used to complete phase 1 were drawn from the original multi‑phase plan, county leadership said phase 2 (HR/payroll) needs a new implementation plan and contract effort; the steering committee will review recommendations and timing.

Why it matters: Workday consolidates finance, HR, payroll and analytics into a single cloud platform. Successful implementation is expected to standardize processes, reduce legacy-system complexity and open future options (including analytics and AI), but the software requires a sustained operational support commitment and additional one‑time and ongoing spending.

Process assurance: Project leaders said they had formed governance checkpoints: technology governance for any >$50,000 IT purchases, a 13‑member technology governance committee for larger tech investments, and an active steering committee that includes the auditor-controller, HR director, CIO and CEO staff. An ad hoc board committee (supervisors who met with the steering committee) has been meeting to monitor timelines and accountability.

Next steps: county staff will continue training and cutover preparations into July, operate the support structure for go‑live and return to the steering committee with a recommended plan, timeline and budget for phase 2 work that will bring payroll and human-resources modules into Workday.

Ending: County leaders requested continued board patience while they finalize the recommended timeline and costs for phase 2; they recommended close post‑go‑live monitoring and a willingness to adjust the support model based on the county’s experience after August 1.