Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Nampa IT reports high uptime, raises service goals and cites no FY26 capital request
Summary
Butch Shireman, Nampa’s chief information officer, told council the IT department is meeting or exceeding current service levels, is ransomware-free so far, has reduced staff through reorganization, and plans to raise service-level targets for FY26 while requesting no new capital funds.
At the internal services workshop, Butch Shireman, the city’s chief information officer, reviewed Information Technology accomplishments and requested no capital funds in the FY26 budget while proposing higher service goals.
Shireman said the IT mission is “to provide reliable, secure, and innovative technology solutions to enhance the city's ability to improve the quality of life for its residents.” He reported the department has 23 staff supporting more than 752 employees and is on pace to complete just under 7,000 help-desk tickets for the fiscal year.
Current performance metrics Shireman cited…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
