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Client group member says Claravida mental-health program excludes participants and ignores requests
Summary
A speaker identified as Gabriela Hidalgo complained Claravida (Claravida/Clara Vida referenced in the record) staff limit client participation, with clients told to find support elsewhere and schedule information not provided; she asked the board why it continued to support the contractor.
Gabriela Hidalgo told the board she and others who participate in the Claravida (referred to in the record as "Clara Vida") mental-health program feel excluded and said the contractor is not providing schedules or information that would let clients participate.
Hidalgo said program staff "lock us in their staff office for all to see" and that participants who express differences in academic preparation are marginalized. She said she and others have repeatedly requested schedule information and other changes that the contractor has ignored and asked, "why is the board so firmly supporting this corporation?"
Hidalgo requested the board keep the issue "front and center" and said she would continue informing the board about problems she says are ongoing. She asked to meet with Supervisor Sarmiento after the meeting to discuss the concerns.
No county staff or contractor representatives responded publicly at that meeting to address the allegations, and no formal board action was recorded in the transcript.
