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Hastings Utilities reports nearly 5,000 customers out at peak during March 19 blizzard; crews logged hundreds of hours restoring service

3295655 · April 10, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Utility staff reviewed the March 19 blizzard response: outages peaked at about 5,000 customers, crews logged more than 400 hours in a single workday, two 1971 breakers failed at Don Henry substation and staff relied on back‑feed and mutual‑aid to restore service over several days.

Noel, a utilities staff member, presented a detailed outage summary to the Hastings Utility Board on April 10 describing the department’s response to the March 19 blizzard.

Noel said the first storm‑related outage calls arrived about 2:30 a.m., and outages peaked shortly after 9 a.m. with “about 5,000 customers out on 2 net.” He told the board the utility has roughly 14,500 total customers. Crews staged for safety and initially did not send crews into rural areas because roads became impassable; crews concentrated on restoring large feeders and back‑feeding where possible.

“By 1:30 in the afternoon, we were down to 2,000 customers…

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