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Committee backs moving forward with resident satisfaction survey proposal; seeks timing and question review
Summary
The committee reviewed a proposed resident satisfaction survey (contracted services) and agreed to pursue a council-sponsored survey, seek input on questions and timing, and work with the law department and administration on implementation. Members discussed holding results until after the election to avoid political optics.
Cleveland Heights’ Public Safety and Health Committee on May 13 reviewed a contract proposal for a resident satisfaction survey and agreed to pursue a council-sponsored survey, subject-matter review of questions and timing for release of results.
Committee members said a repeat survey will provide timely data to inform budgeting and service priorities; they noted the last comprehensive survey in the file was done in October 2020 and that a new survey could help prioritize resources such as road funding. The…
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