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Solid waste director seeks new integrated truck-camera and billing software; county told annual cost may double
Summary
Jackson County solid waste staff proposed replacing current software with a system that integrates truck-mounted cameras, route tablets and billing; the new platform would add features but increase annual software costs from about $7,600 to roughly $16,800, and commissioners agreed to place the purchase on a future agenda.
Solid waste officials told the Jackson County Commission on May 12 they plan to replace the current route and billing software with a platform that integrates truck-mounted cameras, route tablets and customer billing, but cautioned the new system carries higher annual licensing costs.
The solid waste director said the vendor’s one-time software and training fees would be followed by a monthly subscription of about $1,400 — roughly $16,800 a year — compared with the county’s current ~$7,600 annual cost for the existing system. The new system integrates camera images from truck-mounted devices into customer service records so drivers can capture a photo of a missed can and that image will be available to office staff when residents call.
Staff said the new platform would show drivers on a tablet whether a stop is an active customer and will require the route to be driven for a month or two to let the system learn stops. The vendor’s March quote remains valid, staff reported, and camera installations are scheduled to start on the upcoming Friday. Commissioners asked for time to review the proposal; staff will place the software purchase on the next meeting’s new-business agenda for formal consideration.
