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Pioneer Community Energy reports lower generation rates, new customer programs for Auburn area
Summary
Pioneer Community Energy told the council its generation rates are on average 10% lower than PG&E's generation portion and outlined programs including discounted LEDs, a battery storage offer and a PowerShift rewards program.
Representatives from Pioneer Community Energy updated the Auburn City Council on the community choice aggregator's (CCA) customer programs and rate performance. Lisa Delavi, community outreach manager for Pioneer, told council that Pioneer supplies generation on local customer bills while PG&E retains gas transmission and distribution services.
Delavi said Pioneer has saved customers about $108 million since launching in 2018 and planned an additional $31 million in 2025. Pioneer's governing board, made up of representatives of member agencies including an identified local board chair, had approved rate reductions; for 2025 Pioneer generation rates were on average about 10% lower than PG&E's comparable generation rates, Delavi said.
Pioneer described customer programs: discounted LED and energy-efficient product partnerships with local retailers; a zero-down, no-credit-check program for battery storage and Tesla battery offerings (including for existing solar customers); a $75 rebate for air-conditioning tune-ups through Oct. 1; and a PowerShift rewards program that pays a $25 gift card for signing up and offers incentives for reducing usage during grid stress.
Delavi also described outreach and field days, and noted state-funded customer-assistance programs (CARE, FERA, medical baseline) for income-qualified customers. Council members received flyers and a web address for more information (pioneercommunityenergy.org). No council action was requested; the presentation was informational.
