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Issaquah survey: high overall satisfaction, traffic and land‑use top priorities for city leaders
Summary
City staff presented results from a mailed statistically valid survey (825 responses) and an online survey (268 responses). Residents rated Issaquah highly for quality of life, but flagged traffic flow, land‑use planning and maintenance of streets and sidewalks as priority areas for improvement.
City staff presented results from two recent surveys at the May 8 task force meeting: a statistically valid mailed survey that produced 825 responses and an online survey that drew 268 responses. The surveys produced similar broad findings but different details useful to facility planning.
Autumn, the city staff presenter, summarized the mailed survey: “96% of residents rated Issaquah’s quality of life as excellent or good; 95% rated Issaquah as an excellent or good place to live,” she said, adding that 92% described the city’s overall image as positive.
The mailed survey identified the top priority areas where importance exceeded satisfaction: first, flow of traffic on streets; second, land‑use planning and zoning; and third, maintenance of city streets, sidewalks and infrastructure. When asked what city leadership should emphasize over the next two years, respondents placed “value received for local tax dollars and fees” first, followed by quality of local government services.
The online survey — promoted through city channels and social media — focused on facility and space preferences relevant to the task force. Results showed strong demand for meeting and event space: about half of respondents said they would use spaces sized for 10–25 people, and 23% preferred spaces for 25–50 people. Restrooms and parking were the most requested facility features, followed by adjacency to public park amenities. About 60% of online respondents said they would not be inclined to use public transit to reach city facilities.
Staff cautioned that the online survey may be skewed by self‑selection and that demographic breakdowns will be shared later. Autumn said the city will present a fuller dashboard to the city council and that the task force packet includes the full comment set.
Task force members said the survey data should inform location and design choices — especially demand for community meeting spaces, front‑desk customer service and accessible parking — as the group develops its recommendations.
