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Pasco’s resource navigators help frequent 911 callers; program funded by ARPA now shifting to general and ambulance funds
Summary
Pasco Fire Department resource navigators told the council they made 1,729 contacts last year and served 226 unique patients, focusing on frequent EMS callers and connections to housing, mental-health and substance‑use services. The program is ARPA‑funded through 2026 and will be blended into general and ambulance funds thereafter.
Pasco, Wash. — Pasco Fire Department staff presented results and financing plans Monday for the Pasco Resource Navigator program, which pairs a social worker and community health worker with part‑time mental‑health support to reduce repeated emergency calls and connect residents to services.
Chief Crowley introduced the two navigators, Steven Whitfield and Hannah Beckwith, who told council they focus on people with repeated EMS contacts — including people experiencing homelessness, mental‑health crises, substance‑use…
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