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Consumers, public adjusters urge committee to ban insurance clauses that bar homeowners from hiring adjusters

3281014 · May 13, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

At a Joint Committee on Financial Services hearing, public adjusters, consumers and national trade representatives urged lawmakers to outlaw policy endorsements used by some carriers that prohibit insureds from hiring licensed public adjusters and asked for favorable reports on House 1100 and Senate 785.

Timely consumer stories and legal testimony filled a Joint Committee on Financial Services hearing as witnesses asked lawmakers to outlaw policy language that prevents homeowners from hiring licensed public insurance adjusters and to advance House 1100 and Senate 785.

Supporters said the endorsements, primarily appearing in surplus‑lines policies, strip consumers of a licensed option to pursue fair claim settlements after home losses. "This language means exactly what it says," said Tim Ball, president of the Massachusetts Association of Public Insurance Adjusters, describing endorsements that bar insureds from "hire[ing], engaging, retain[ing], contract[ing] with, or…

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