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Ohio Edison explains outage reporting process and local energy-aggregation advice to commissioners
Summary
Ohio Edison representative Josh Plaso told Richland County commissioners that customers must call the company's 800 number to report outages so dispatch can triage and locate problems; he also warned of rising generation costs tied to state deregulation and suggested residents contact suppliers about aggregation contracts.
Josh Plaso, a local engagement representative for Ohio Edison, briefed the Richland County Board of Commissioners May 13 on how customers should report outages and on trends affecting generation costs.
Plaso said customers and municipal facilities must call Ohio Edison's 800 number to report outages so the system can collect feedback and help pinpoint causes. "Anytime there's an outage, the customer has to call it…
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