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Leonardtown will shift card and e-check fees to utility customers as it moves billing to cloud
Summary
Council approved a plan to implement a cloud-based utility billing upgrade and transfer payment-processing fees for card and e-check transactions to the customers who use those methods; staff plans implementation for September with drafting beginning in October.
The Town Commissioners approved May 12 a staff recommendation to pass processing fees for credit-card, debit-card and electronic-check utility payments to customers who choose those payment methods, and directed staff to implement a cloud-based upgrade to the town’s utility billing software.
Council action followed a staff presentation describing the planned enterprise move to a cloud-based billing system and new payment options including direct debit and recurring card…
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