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Residents complain to Pennsauken Committee about delayed HomeServe payout and repeated neighbor disturbances
Summary
At the Jan. 23 public comment period, Charles and Cathy McCullough said HomeServe took three months to reimburse plumbing repairs and paid $1,200 of a $4,200 bill; they also described repeated police responses to a neighboring resident.
During the public-comment portion of the Jan. 23 Pennsauken Township Committee meeting, Charles and Cathy McCullough of 3461 Buckingham Lane told the committee they had a water-line leak that required immediate repairs. Charles McCullough said he paid a plumber $4,200 out of pocket, submitted photos and an invoice to HomeServe (an insurance/repair-plan vendor recommended in township mailings), and received a $1,200 payment after roughly three months.
"It took them 3 months to get back to me, which I already paid out of pocket $4,200," Charles McCullough said.…
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