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Muskegon City reviews parking-enforcement vendors, discusses license-plate readers and app-based passes

3195614 · April 7, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

City public safety staff presented options to replace the Passport parking vendor with a system (T2) that supports handheld license-plate readers, mobile apps and lower vendor recoupment; commissioners asked about fees, kiosk reliability and dispute procedures. No contract decision was made; current Passport contract expires in July.

Muskegon City public safety staff reviewed the city’s current parking-enforcement setup and discussed options to replace the Passport vendor with a system called T2 that would add handheld license-plate readers and a mobile pay app.

The discussion matters because the city’s Passport contract takes a large share of collected fines, staff said, and a new system could let officers verify a vehicle’s paid status by plate instead of relying on paper or stickers.

Public Safety Director Colesal outlined the city’s existing mix of payment systems and enforcement methods. “We currently have 2 different components to our parking system,” Colesal said, noting kiosks (Flowbird) for on-site purchases and Passport for online payments and…

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