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Miami County staff recommend AudioEye tool after site audit shows 66% ADA compliance

3094961 · April 9, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

County administration presented results of a CivicPlus site audit and recommended adding AudioEye monitoring and remediation services to improve web accessibility; estimated incremental annual cost for AudioEye is $4,500 and CivicPlus contract projections add about 5% to current fees.

Miami County administration reported that the county website is "a little over 66%" compliant with Americans with Disabilities Act (ADA) web guidelines and recommended adding AudioEye, a monitoring and remediation tool used by their website vendor CivicPlus.

Mackenzie Owens, administration, told commissioners that CivicPlus performed an automated diagnostic and that AudioEye provides two layers of service: continuous automated monitoring and human reviewers who test accessibility features. "They will fix anything on our website that has to do with the ADA guidelines," Owens said, while noting the company cannot directly change PDF…

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