Citizen Portal
Sign In

Get Full Government Meeting Transcripts, Videos, & Alerts Forever!

Committee ends contract with Azovar after billing discrepancies, approves vendor switch to Granicus for short-term rental tax work

3091632 · February 13, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

The Muskegon County Community Development and Strategic Planning Committee on Feb. 13 voted to terminate its accommodations-tax vendor Azovar (Audit Solutions Inc.) after staff discovered approximately $40,436 in credit-card processing fees the county had been absorbing, and to engage Granicus for short-term rental identification and collections at up to $46,000 annually.

The Muskegon County Community Development and Strategic Planning Committee on Feb. 13 voted to end its relationship with Azovar (Audit Solutions Inc.), citing persistent billing problems and a discovered $40,436 in credit-card processing fees the county had been absorbing over roughly 3½ years. The committee also voted to waive procurement rules and engage Granicus to provide short-term rental identification, compliance and accommodations-tax collection at a cost not to exceed $46,000 annually.

“We started noticing a problem with Azovar’s billing in spring of…

Already have an account? Log in

Subscribe to keep reading

Unlock the rest of this article — and every article on Citizen Portal.

  • Unlimited articles
  • AI-powered breakdowns of topics, speakers, decisions, and budgets
  • Instant alerts when your location has a new meeting
  • Follow topics and more locations
  • 1,000 AI Insights / month, plus AI Chat
30-day money-back on paid plans