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Committee ends contract with Azovar after billing discrepancies, approves vendor switch to Granicus for short-term rental tax work
Summary
The Muskegon County Community Development and Strategic Planning Committee on Feb. 13 voted to terminate its accommodations-tax vendor Azovar (Audit Solutions Inc.) after staff discovered approximately $40,436 in credit-card processing fees the county had been absorbing, and to engage Granicus for short-term rental identification and collections at up to $46,000 annually.
The Muskegon County Community Development and Strategic Planning Committee on Feb. 13 voted to end its relationship with Azovar (Audit Solutions Inc.), citing persistent billing problems and a discovered $40,436 in credit-card processing fees the county had been absorbing over roughly 3½ years. The committee also voted to waive procurement rules and engage Granicus to provide short-term rental identification, compliance and accommodations-tax collection at a cost not to exceed $46,000 annually.
“We started noticing a problem with Azovar’s billing in spring of…
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