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Council requires new residential utility accounts be in property owners’ names; aims to reduce bad debt

3051323 · January 27, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Citing higher collection rates and cut‑off incidence among single‑family rental accounts, council approved an ordinance requiring new residential utility accounts be opened in property owners’ names; the rule applies to new accounts after May 1, 2025.

Fate City Council voted Jan. 27 to require that new residential utility accounts be opened in the property owner’s name rather than the tenant’s name. The ordinance, effective for new accounts beginning May 1, 2025, follows staff analysis showing that single‑family rental accounts were disproportionately likely to go to collections or generate disconnect work orders.

Why staff proposed the change: Utility billing staff presented data showing rental single‑family…

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