Residents report collapsing and warped floors in recent pier-and-beam homes; ask city to help coordinate with GLO

Multiple residents raised safety concerns about recently built pier-and-beam homes during the Jan. 23 public-comment period, asking the city to help coordinate responses and to pass information to the Texas General Land Office (GLO).

Kathy T. (first name only on the sign-in) told the council she had identified about 10 households with serious floor problems including soft spots, cracking tile and, in one case, a neighbor who fell through the subfloor. Kathy said contractors failed to install a vapor barrier beneath the subfloor and that the subfloor material and thickness were deficient in some homes. She said many of the affected homeowners are seniors and that she is collecting inspection reports, photos and contact information to present to the city and GLO.

Kathy said she had contacted a GLO representative but had not received a substantive response and asked the city manager to help escalate the matter. City staff replied that the city can accept emails and will forward correspondence to the manager and to GLO contacts; Staff encouraged residents to submit documentation to the city and to the GLO directly.

Council members and staff did not commit to any specific enforcement action during the meeting. Staff noted that building and warranty questions may involve multiple parties (builders, warranty providers and state agencies) and recommended residents gather documentation for official complaints and coordination with the GLO or other regulators.