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City Clerk reports software upgrades, permit modernization in FY2026 budget hearing
Summary
City Clerk Adrienne Breitfelder told the council the City Clerk's Office will continue digitizing licenses and permits, move boards-and-commissions agendas into CivicPlus, and track open-records requests through the new Report to DBQ platform.
City Clerk Adrienne Breitfelder presented the City Clerk—s Office FY2026 budget on April 2 and highlighted recent digital transitions and process improvements, including migration of council agenda management to CivicPlus and a new permit portal for special events.
Modernization efforts: Breitfelder said the office transitioned council agenda management from Novus to CivicPlus in October and moved special-event permit applications to CitizenServe to enable online payments and more efficient staff review. The office plans to migrate remaining clerk-managed licenses and permits to CitizenServe so customers can apply and pay electronically and staff can use integrated review workflows.
Public-safety connections: Breitfelder noted the Clerk—s Office provides civil service support for police and fire hiring under Iowa Code chapter 400 and performs background checks for solicitors and taxi drivers; both functions are designed to reduce risk and protect residents.
Boards and records work: staff also reorganized decades of council legislation storage to improve access and intends to migrate boards-and-commissions agendas into CivicPlus for consistency across city meetings. The Clerk—s Office will track open-records requests through Report to DBQ when that system launches.
Ending: no public speakers commented during the hearing. Council members praised the office—s operational improvements and increased efficiencies from digital tools.
