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Residents tell Lane County commissioners EWEB estimated bills have left households with triple charges
Summary
Multiple Lane County residents told the Board of County Commissioners on March 18 that estimated bills from the Eugene Water & Electric Board produced unusually large charges, with speakers saying bills rose to two- and three-times normal amounts and that customer service offered limited explanation.
Several Lane County residents told the Board of County Commissioners on March 18 that estimated billing practices by the Eugene Water & Electric Board have produced unexpectedly large electric charges for households in the Cedar Flat and Springfield areas.
At the commissioners' public-comment period, Diane Bernal said her February bill showed roughly 3,700 kilowatt-hours and a $429 charge, compared with a winter average of about $144. "If I add the increase to my cold month average of a hundred and $44, I would expect my bill to be about a hundred and $64, not 429," Bernal told the board. She said EWEB staff told her a previous January bill was an estimate and that…
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