Katy resident urges city to join Texas 811 and improve water/sewer line marking
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Summary
A resident told council contractors are inadvertently damaging water mains because the city is not listed with Texas 811; the resident asked how the city informs contractors, current marking timeframes, and verification measures.
A Katy resident used the public comment period on March 24 to urge the City of Katy to clarify its process for locating and marking water and sewer lines and to consider joining Texas 811 to ensure notifications reach city utility locators.
The speaker, identified in the record only as a resident, told council they spent an hour investigating how line‑locating works and spoke with environmental groups and Texas 811. The resident said Texas 811 distributes address information to utilities but does not require membership by all water and sewer providers; as a result, contractors responding to a single notification may not receive markings for water or sewer lines unless the city is notified directly.
The resident asked four questions for city review: whether the City of Katy could join Texas 811, how the city currently communicates to contractors that they must contact the city directly for water and sewer markings, the typical timeframe between city notification and the marking of water and sewer lines, and what measures the city uses to verify marking accuracy. The speaker said they emailed public works on March 14 and had not received a substantive reply by March 24.
The resident asked council to help expedite responses from Public Works. No city staff provided a substantive answer to the four questions during the meeting; council referred the matter to staff for follow up.
