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Hutto launches WaterSmart customer portal and lower-fee payment options
Summary
City rolls out new WaterSmart portal that links smart meters to customer accounts, provides leak and high-usage alerts, hourly usage data and a new lower-cost online payment system; utility staff demonstrated features and answered questions from council and residents.
Hutto unveiled its new WaterSmart customer portal and upgraded online payment options at the April 3 city council meeting, city staff said, promising near real-time water usage monitoring, leak alerts and lower payment-processing fees for residents.
Utility billing manager Monica Burke told council the WaterSmart service depends on the city's advanced metering infrastructure (AMI), installed in 2015, and that the portal will put meter data directly in customers' hands. "Without that AMI system, we wouldn't be able to get this data," Burke…
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