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Shiloh Springs Care Center tells council it is refocusing on senior care and rehab services
Summary
A representative from Shiloh Springs Care Center told the Trotwood City Council the facility is aiming to restore its reputation, expand community engagement and provide more in-house services; the speaker said the facility currently serves 56 residents, can house up to 84, and employs about 78 people.
Crystal North, speaking for Shiloh Springs Care Center, addressed the Trotwood City Council about the facility’s plans to refocus on senior care and expand local community engagement.
North said she has worked at Shiloh Springs since 2018 and described the facility’s renewed emphasis on serving seniors. She told council the facility currently has 56 residents and can accommodate up to 84. She said the facility employs approximately 78 people and that some nursing staff positions are filled through agencies while leadership is working to grow in-house staffing.
North also described services offered at the facility, including short-term rehabilitation and outpatient physical and occupational therapy; she said outpatient rehab requires an order from a physician and staff will coordinate with insurers to seek coverage for visits. She mentioned the facility opened a “tapestry” unit and described Shiloh Springs as a sister facility to another location in Dayton. North said she wants the facility to be an active community participant, including hosting events and reconnecting with former residents.
Council members asked questions about the facility’s services, ownership of nearby cottages (North said the facility no longer owns those properties) and how outpatient therapy is scheduled. City staff asked Charles Wheeler, the city’s marketing coordinator, to collect contact information from North to connect the facility with community events and ongoing surveys.
Council members publicly thanked North for coming and for her transparency about the facility’s changes. The presentation was made during the public comment/announcements portion of the meeting; the transcript does not record any council action, license or permit vote tied to the presentation.
