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Ottawa County crisis intervention team reports more than 3,000 contacts since 2021, seeks 24/7 expansion
Summary
Crisis Intervention Team supervisors described a co-response program that has trained more than 100 first responders, handled over 3,000 contacts since 2021 and uses partnerships with law enforcement and community groups; the board heard plans to centralize mobile crisis operations and pursue 24/7 coverage under CCBHC requirements.
Tim Piers, supervisor of the Crisis Intervention Team (CIT) at Community Mental Health of Ottawa County, told the board the program has grown since its 2021 launch and has made thousands of community contacts.
“Based on national numbers, we know that more than 20,000 times every year, a 911 call comes into our county’s dispatch center as a result of a behavioral health crisis,” Piers said. He told the board the CIT has “had over 3,000 contacts with individuals and families since we’ve begun the program” and has graduated “over 100 first responders from our week-long intensive training course.”
Piers described the program’s core response work as in-person clinical intervention and follow-up that pairs clinicians with local law enforcement and other…
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