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Rusk County seeks ambulance billing data after vendor stops responding
Summary
Officials told the finance committee that the county's ambulance-billing records are held by multiple vendors and that Expert Billing has ceased operations or stopped responding; county staff cannot reconcile 2023 payments and estimate potential revenue at roughly $180,000 pending data recovery.
County staff updated the finance committee on an ongoing effort to recover ambulance-billing records after the private vendor Expert Billing ceased operations or stopped responding. Staff reported that ambulance data appear to be stored across two companies and that the county has received some November 2022 records but had not received 2023 records needed to reconcile payments and customer accounts.
Finance staff said the county cannot…
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