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Norwalk Board of Health adopts updated cultural and linguistically appropriate services policy
Summary
The Board approved revisions to the department's cultural and linguistically appropriate services policy, shifting language toward cultural humility, clarifying interpreter resources, and endorsing health-literacy standards; the motion passed by voice vote.
The Norwalk Board of Health voted on Jan. 28 to approve revisions to the department’s Cultural and Linguistically Appropriate Services policy, which staff said updates terminology and operational guidance to reflect cultural humility and current practice.
Staff members Darlene Hoffler and Teresa Agandezi described changes that include updated terminology, revised appendices, and recognition that three staff members are trained in…
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