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Pueblo West staff clarify meter removal, readiness-to-serve and service-line repair billing
Summary
District staff told the board that customers may request meter removal for extended absences and that, if the meter is removed, readiness-to-serve and sewer billing tied to meter readings stop while the meter is out of service.
Pueblo West staff clarified billing questions raised by directors about the district’s service-line repair program, readiness-to-serve (RTS) fees, and options for customers who temporarily discontinue water service or request meter removal.
During the work session a director said residents had questions about a charge on the water bill that appeared similar to an…
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