Glynn County Schools seek renewal of Incident IQ contract and purchase of classroom cameras for elementary schools

2967582 · April 11, 2025

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Summary

Technology staff requested renewal of the Incident IQ help‑desk software under the state purchasing contract and asked the board to fund classroom cameras for all elementary classrooms (excluding Glendale) for roughly $1,002,070; installation and wiring costs were not included in the quoted purchase.

Technology staff asked the Glynn County Board of Education at the April 10 work session to renew the Incident IQ software license used for technology and maintenance tickets and to approve purchase funds for classroom cameras in elementary schools.

Staff member Benson said Incident IQ — used for technology requests, maintenance tickets and inventory management — is available through the state purchasing contract and that the district is requesting renewal for the 2025–26 school year. Benson did not provide a contract dollar amount at the work session.

Education staff member Miller asked the board to approve funds to complete the purchase of classroom cameras for all elementary classrooms and FACES pre‑K, excluding the current Glendale Elementary site. Miller said the quoted purchase total was $1,002,070 and that the Glendale camera purchase would be handled based on the new school’s construction schedule. She said the cameras include audio and instructional features that let teachers record lessons and replay smartboard content, and that teachers control camera schedules; district protocols call for cameras to be on when students are present.

Miller said the purchase price did not include installation wiring and server/storage costs; the district is obtaining installation quotes school by school and will begin installation at Altama. In response to board questions, staff estimated the cameras would likely be fully operational by around Christmas rather than the start of the 2025–26 school year.

No formal procurement vote for the Incident IQ renewal or the classroom camera purchase occurred during the work session; Miller said installation quotes and related costs will be developed and presented as part of the procurement process.